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Our Culture

Fidelity is a large company with more than 40 diverse business units, but there are some common threads that run through the whole firm. Fidelity's values and our people help inspire us to do our best work. We've always believed that if we do the right thing for our customers, our business will continue to grow. Fidelity employees do business with the highest level of integrity and they serve millions of customers throughout our retail, retirement, institutional and outsourcing businesses.

Learn more about Fidelity's culture:

  • Fidelity's Values

    Fidelity's values are the foundation of our company's culture. These core values are the reason employees can feel proud of working for Fidelity, and are the keys to sustaining our company's success. Learn More

  • Meet Our People

    Everyone at Fidelity has a story - something that sets them apart - and as that part, they help make Fidelity whole. Every employee, every story, helps make fidelity the company that it is, and makes it the great place that it is to work at. Learn More

  • Fidelity's Commitment to the Community

    A great company is one that's committed to making the world a better place. Good corporate citizenship has been a Fidelity ideal since the company was founded. Fidelity is committed to being a good corporate citizen in all of the communities we work and live in. Learn More

Fidelity's chairman, Ned Johnson, introduced the company to kaizen, the Japanese idea that a number of small changes lead to big improvements over time. Our employees continually ask: how can we do this better? It's the catalyst for our innovation and ability to grow businesses. From our start in 1947 introducing the Puritan Fund, to the first use of an 800# to sell direct to customers in 1974, the first financial services firm with a web page in 1995, to our advanced online tools today, we use the latest innovation in information processing, analysis and communication to deliver the best service to our customers.