Technology
Director, Real Estate Technology Operations
- Boston, MA
- Covington, KY
- Merrimack, NH
- Smithfield, RI
- Westlake, TX
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
Director – Real Estate Technology Operations
We are seeking a highly skilled and collaborative Director of Technology Operations to lead the support and optimization of our corporate real estate applications and systems. In this role, you will experience an evolving set of responsibilities as we adapt to new business needs and product enhancement requests. This is a great opportunity for someone who is energized by change and new responsibilities.
In this role you will provide strategic direction for supporting our portfolio of applications. You will be responsible for delivering additional functionality and enhancements to our applications and might lead a new system implementation, as required by our business objectives. This role demands good interpersonal and collaboration skills, validated ability to prioritize and lead work across multiple initiatives, and the capacity to distill critical information and present to a wide set of technical and business collaborators across levels of the organization. The ideal candidate will possess a balance of technical and operational skills, combined with an enthusiasm for exploring innovative solutions in the real estate technology landscape.
The Team
The Director – Real Estate Technology Operations is part of the Fidelity Real Estate Technology Innovation Group. We are a forward-thinking team dedicated to enhancing our corporate real estate operations through technology. As part of our team, you will be joining a diverse group who value a team first approach and are driven by intellectual curiosity. The group is responsible for the development, implementation, support, and end-user training of multiple technology programs and across Fidelity’s corporate real estate functions.
The Skills You Bring
- Leadership: You have successfully demonstrated your ability to challenge current processes, envision the future, empower and mentor others, and model Fidelity’s Leadership Principles. Proven experience in leading cross-functional projects and team with an emphasis on collaboration, communication and fostering a positive team culture.
- Analytical & Problem-Solving Abilities: You have demonstrated the ability to understand, analyze and resolve sophisticated business issues and offer insights into solutions. Proven ability to identify and navigate potential roadblocks and conflicting stakeholder priorities.
- Technology and Systems Management: Experience overseeing, supporting, and optimizing applications related to corporate real estate including evaluating recommending and implementing new solutions and system enhancements.
- Data Analysis Skills: Proficiency in data analytics and business intelligence with a passion for understanding our real estate data and its interdependencies.
- Operational Efficiencies and Process Improvement: Experience identifying operational efficiencies and process improvements within real estate technology systems and technology organizations. Ability to develop and implement streamlined workflows, automation solutions and other initiatives to improve our real estate technology and data ecosystem.
- Curiosity and Adaptability: Demonstrated intellectual curiosity, eagerness to learn, and an ability to stay current with emerging trends in technology, real estate and data analytics.
- Relationships: Consistent record of developing positive relationships with multi-functional team members.
- Strategic Mindset: Ability to think strategically into the future while ensuring near term execution.
- Project Management: Proven experience with waterfall and agile/scrum methodologies, thrive in a fast-paced environment and can balance working on multiple projects simultaneously. Ability to work with tight time constraints and competing priorities.
The Expertise You Have
- Bachelor’s Degree or equivalent experience in Information Technology, Business, Engineering, or other related subjects
- Strong knowledge of real estate system and applications that could include building technology applications, real estate management, or workplace experience applications
- Development and executing of sophisticated, inter-dependent work plans
- Knowledge of database concepts and understanding of structures and platforms required such as Snowflake
- Strong communication and collaboration skills with the ability to effectively communicate and translate business needs into technical requirements and use cases.
The Value You Deliver
- Delivering outstanding business operational results efficiently and effectively
- Driving innovation for our organization through curiosity, a detailed understanding of business needs, and technology expertise
- Bringing energy, excitement and a collaborative approach to your role every day
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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What tech makes you tick?
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
Licenses & Certifications
- Pursue excellence in new coding languages or tech applications across a broad range of technical paths.
- Tuition reimbursement for online or in-person course work in pursuit of new certifications.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Web-Based Learning
- Online, video-based training that covers a broad range of technology, leadership, and management topics.
- Access to thousands of the latest and most relevant business books – all summarized in just a few pages.
- Train from your desk or the comfort of your home.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
