Senior UX Designer

Boston, MA

Apply
Create Job Alert
Back to Search

Job Description:

The Role

The Senior UX Designer is a core member of the digital acceleration or startup team, playing a key role in the strategy and development of new products through user research insights, wireframes, prototypes, and customer advocacy. An ideal candidate will be happy getting their hands dirty and doing the work necessary to bring new products to market.

As part of a tight-knit team of innovative practitioners, the Senior UX Designer  is obsessed with understanding the needs of our customers and has the skills to effectively collaborate with key partners to test new ideas and challenge old ones. The ideal candidate is an effective communicator that loves what they do and brings a creative, dynamic, collaborative spirit to the office every day. With a strong attention to detail and a passion for advocating for the needs of the customer, they are highly adaptive, willing to take on outstanding challenges, wear multiple hats, and have the confidence to take risks and “fail fast” in a budding new space.

The Expertise and Skills You Bring

  • BA/BS degree in graphic design, communication design, human-computer interaction, or a related field, or equivalent practical experience
  • Experience participating in the full product development lifecycle of web, mobile, and/or software applications
  • 8-10 years work experience as a user experience designer, interaction designer or similar role in a related field, with some of that time spent leading teams of UX and UI designers and content strategists
  • Ability to understand customer needs, motivations, and behaviors and translate them into concepts and prototypes to elicit direct feedback
  • Ability to prioritize efforts to deliver maximum consumer value and support key business KPI’s; assist with smart trade-offs and sequencing of roadmap
  • Experience crafting design artifacts such as (but not limited to), wireframes, user flows, user journey maps, interactive prototypes, and pixel-perfect design comps
  • Deep experience using style guides and component/pattern libraries
  • Practical experience facilitating customer and user sessions, contextual research, and usability tests
  • Proven expertise with Sketch, InVision/Figma/UXPin, or equivalent design and prototyping software combinations
  • Proficient user research skills (user interviews, usability testing, recruiting, synthesis & analysis)
  • Fine-tuned presentation and listening skills, ability to communicate user needs and design rationale to key partners outside of the design team (such as business, legal, technology teams)
  • Ability to manage your own time by appropriately prioritizing design and research tasks while working within deadlines
  • An intellectual curiosity and hunger for continuous learning in the industry
  • Experience in Agile, Design Thinking, Lean UX or Lean Start-up methods
  • You demonstrate a clear and compelling design sense grounded in compassion and thoughtfulness
  • You demonstrate to others ‘how’ and ‘why’ design decisions are made
  • You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition
  • A sense of humor, comfort with ambiguity, and ability to pivot as journey’s progress from ideas to products
  • Bringing business ideas to life, through sketching, wireframing, prototyping, designing, testing, and shipping products
  • Helping your team deliver valuable experiences to our customers
  • Facilitating and inspiring idea generation techniques
  • Sharing your expert knowledge with a design team that wants to develop their skills to be the best in the industry

The Team

At Fidelity Labs, we don’t accept the status quo. We’re debating, experimenting, researching, teaching, and collaborating on new ideas to help people live better financial lives. We have dedicated cross-functional teams that operate like start-ups but have the backing and resources of Fidelity to ensure that we are able to focus on the things that matter. Using a combination of good old-fashioned ingenuity, and innovation methodologies, our startups take a customer-centric approach to problem solving, with a focus on rapid experimentation, and the permission to fail.

This opportunity is brought to you by Fidelity Labs.

Certifications:

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity benefits that adapt to everything life sends your way

Benefits With You in Mind

Benefits for your whole life – that’s what you’ll find at Fidelity.

You’ll find everything from perks that makes your daily life better to those big-picture, life-changing resources here with us. We have an amazing package of benefits and programs designed to help you thrive – both in and outside of work.

Family Programs

  • Adoption assistance
  • Maternity & parental leave (16 weeks of fully-paid maternity leave and 6 weeks fully-paid parental leave)

Wellness Programs

  • Dependent care flexible spending (FSA)
  • On-site health & wellness centers

Retirement Planning

  • 401(k): pre-tax and/or Roth

Health & Insurance

  • Medical coverage
  • Dental & Vision coverage

Education Benefits

  • Step Ahead student loan assistance – helping you pay down your loans so you can save on interest, with up to $10K in contributions
  • Tuition reimbursement program

* Subject to your meeting initial and ongoing eligibility requirements, Company discretion and the availability of sufficient Company profits and cash flow.
** Albuquerque-based regular employees, excluding individuals employed in a retail branch location, are not eligible to receive the Profit Sharing contribution or Retiree Health Reimbursement Plan credits.
*** As of March 2019.

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

Licenses & Certifications

  • Pursue excellence in new coding languages or tech applications across a broad range of technical paths.
  • Tuition reimbursement for online or in-person course work in pursuit of new certifications.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Web-Based Learning

  • Online, video-based training that covers a broad range of technology, leadership, and management topics.
  • Access to thousands of the latest and most relevant business books – all summarized in just a few pages.
  • Train from your desk or the comfort of your home.

Fidelity creates a work environment for people to flourish

A work environment where we give back, together

Connected to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Started to provide associates with opportunities to actively volunteer and share their many talents.
  • Host numerous company-wide volunteer events (in-person and virtual).
  • Partner with a number of nonprofits to support our local communities
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019
  • Supported more than 300,000 unique charities around the world
  • Since its inception, more than $42 billion has been given to public charities.

Impact by the Numbers

  • 1,200+ Community projects completed.
  • 100,000+ School supplies & backpacks donated.
  • 65,480 Students supported.

Job Description:

The Role

The Senior UX Designer is a core member of the digital acceleration or startup team, playing a key role in the strategy and development of new products through user research insights, wireframes, prototypes, and customer advocacy. An ideal candidate will be happy getting their hands dirty and doing the work necessary to bring new products to market.

As part of a tight-knit team of innovative practitioners, the Senior UX Designer  is obsessed with understanding the needs of our customers and has the skills to effectively collaborate with key partners to test new ideas and challenge old ones. The ideal candidate is an effective communicator that loves what they do and brings a creative, dynamic, collaborative spirit to the office every day. With a strong attention to detail and a passion for advocating for the needs of the customer, they are highly adaptive, willing to take on outstanding challenges, wear multiple hats, and have the confidence to take risks and “fail fast” in a budding new space.

The Expertise and Skills You Bring

  • BA/BS degree in graphic design, communication design, human-computer interaction, or a related field, or equivalent practical experience
  • Experience participating in the full product development lifecycle of web, mobile, and/or software applications
  • 8-10 years work experience as a user experience designer, interaction designer or similar role in a related field, with some of that time spent leading teams of UX and UI designers and content strategists
  • Ability to understand customer needs, motivations, and behaviors and translate them into concepts and prototypes to elicit direct feedback
  • Ability to prioritize efforts to deliver maximum consumer value and support key business KPI’s; assist with smart trade-offs and sequencing of roadmap
  • Experience crafting design artifacts such as (but not limited to), wireframes, user flows, user journey maps, interactive prototypes, and pixel-perfect design comps
  • Deep experience using style guides and component/pattern libraries
  • Practical experience facilitating customer and user sessions, contextual research, and usability tests
  • Proven expertise with Sketch, InVision/Figma/UXPin, or equivalent design and prototyping software combinations
  • Proficient user research skills (user interviews, usability testing, recruiting, synthesis & analysis)
  • Fine-tuned presentation and listening skills, ability to communicate user needs and design rationale to key partners outside of the design team (such as business, legal, technology teams)
  • Ability to manage your own time by appropriately prioritizing design and research tasks while working within deadlines
  • An intellectual curiosity and hunger for continuous learning in the industry
  • Experience in Agile, Design Thinking, Lean UX or Lean Start-up methods
  • You demonstrate a clear and compelling design sense grounded in compassion and thoughtfulness
  • You demonstrate to others ‘how’ and ‘why’ design decisions are made
  • You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition
  • A sense of humor, comfort with ambiguity, and ability to pivot as journey’s progress from ideas to products
  • Bringing business ideas to life, through sketching, wireframing, prototyping, designing, testing, and shipping products
  • Helping your team deliver valuable experiences to our customers
  • Facilitating and inspiring idea generation techniques
  • Sharing your expert knowledge with a design team that wants to develop their skills to be the best in the industry

The Team

At Fidelity Labs, we don’t accept the status quo. We’re debating, experimenting, researching, teaching, and collaborating on new ideas to help people live better financial lives. We have dedicated cross-functional teams that operate like start-ups but have the backing and resources of Fidelity to ensure that we are able to focus on the things that matter. Using a combination of good old-fashioned ingenuity, and innovation methodologies, our startups take a customer-centric approach to problem solving, with a focus on rapid experimentation, and the permission to fail.

This opportunity is brought to you by Fidelity Labs.

Certifications:

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity benefits that adapt to everything life sends your way

Benefits With You in Mind

Benefits for your whole life – that’s what you’ll find at Fidelity.

You’ll find everything from perks that makes your daily life better to those big-picture, life-changing resources here with us. We have an amazing package of benefits and programs designed to help you thrive – both in and outside of work.

Family Programs

  • Adoption assistance
  • Maternity & parental leave (16 weeks of fully-paid maternity leave and 6 weeks fully-paid parental leave)

Wellness Programs

  • Dependent care flexible spending (FSA)
  • On-site health & wellness centers

Retirement Planning

  • 401(k): pre-tax and/or Roth

Health & Insurance

  • Medical coverage
  • Dental & Vision coverage

Education Benefits

  • Step Ahead student loan assistance – helping you pay down your loans so you can save on interest, with up to $10K in contributions
  • Tuition reimbursement program

* Subject to your meeting initial and ongoing eligibility requirements, Company discretion and the availability of sufficient Company profits and cash flow.
** Albuquerque-based regular employees, excluding individuals employed in a retail branch location, are not eligible to receive the Profit Sharing contribution or Retiree Health Reimbursement Plan credits.
*** As of March 2019.

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

Licenses & Certifications

  • Pursue excellence in new coding languages or tech applications across a broad range of technical paths.
  • Tuition reimbursement for online or in-person course work in pursuit of new certifications.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Web-Based Learning

  • Online, video-based training that covers a broad range of technology, leadership, and management topics.
  • Access to thousands of the latest and most relevant business books – all summarized in just a few pages.
  • Train from your desk or the comfort of your home.

Fidelity creates a work environment for people to flourish

A work environment where we give back, together

Connected to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Started to provide associates with opportunities to actively volunteer and share their many talents.
  • Host numerous company-wide volunteer events (in-person and virtual).
  • Partner with a number of nonprofits to support our local communities
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019
  • Supported more than 300,000 unique charities around the world
  • Since its inception, more than $42 billion has been given to public charities.

Impact by the Numbers

  • 1,200+ Community projects completed.
  • 100,000+ School supplies & backpacks donated.
  • 65,480 Students supported.

Apply
Create Job Alert
Back to Search

Job Level: Director
Job ID: 2014522

Share this job

Similar Jobs