User Experience
UX careers at Fidelity
We’re on a nonstop journey to understand what’s important to our customers and how we can make their lives better through our digital experiences.
Types of roles in UX
Grow your career with a team of creatives, thinkers, and problem solvers. Create digital experiences that make a difference for over 43 million customers every day.
UX research
Conduct customer research, empathize with people to identify problems, uncover opportunities, and increase clarity via product insights.
UX design
Combine user insights and business needs to design elegant, usable, beautiful solutions for the best customer outcomes.
UX content strategy
Create clear, consistent, and compelling content for prospects and customers in our digital experiences to drive action by making choices human.
What it’s like to work in UX
What motivates me is to take the challenge, picking up something that is very complex, use the best UX practices to transform that into something that is easy for customers to go through.
Miguel, User Experience Designer
We operate in a really cool kind of scientific meets artistic meets creative way which is unique to this firm.
Fidelity highly prioritizes learning and skill development and I’ve been fortunate to take advantage of numerous opportunities to advance my UX skillset & knowledge.Rachel, User Experience Research, Director
Where we are
We believe the best collaboration comes from flexibility, which is why we connect in person at our state-of-the-art campuses as well as with our teams working remotely.
Our UX team is based in
- Massachusetts
- New Jersey
- North Carolina
- Dublin, Ireland
Benefits that balance life and work
From our fully paid parental leave to our on-site health and wellness centers, our benefits support the belief that the more balance you have, the better you can achieve your goals.
