Technology
Director, Systems Analysis
- Boston, MA
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
Position Description:
***Applicants are permitted to work remotely from an at-home work site anywhere in the United States.***
Lead systems analysis projects/programs with diverse scope and highly complex business and technical problems across the business unit. Leads analysis of business systems and/or business processes to identify user needs, document requirements, and address operations, processes, issues, and improvements to accomplish business objectives. Leads clarification and translation of less-technical documentation and systems requirements into highly technical subject matter.
Primary Responsibilities:
- Trains key stakeholders and other constituencies in new systems solutions architecture and implementation.
- Leads the distillation and translation of complex customer needs into Agile stories with clear, actionable acceptance criteria.
- Confers with team, business partners, and stakeholders in legal, risk, and compliance, to determine problems and data type to be processed for assigned projects or work streams.
- Gathers data related to associate experiences, products, and/or services.
- Performs systems analysis and reports to detect and disclose meaningful data patterns.
- Identifies root cause and validates business problems in terms of business and systems requirements.
- Defines the goals of the system and devises flow charts and diagrams describing logical operational steps of programs.
- Assesses objectives, use cases, requirements, and specifications documents created by other analysts.
- Audits documentation activities on projects.
- Assesses diagrams of business processes and system workflows created by other analysts. Develops documentation standards and practices.
- Defines project scope and ensures integration with technology platform.
- Defines analysis strategy for multi-phase projects across multiple, interrelated subsystems.
- Plans and defines strategic direction in collaboration with senior management.
- Ensures that project objectives are achieved and traceability exists among specifications, requirements, and objectives.
- Establishes full project life cycle plans for one or more complex projects.
- Plans and leads organization-wide initiatives.
- Provides leadership, technical supervision, and expertise to multiple teams in broad technical areas on complex organization-wide projects.
- Advises senior management on technical strategy.
- Researches and recommends new technologies.
- Provides guidance, training, and coaching to team members for performance and career development.
- Initiates vendor relationships and establishes requirements for negotiations.
- Develops, documents, and revises system design procedures, test procedures, and quality standards.
Total Number of employees that you directly supervise: Four (4)
Titles of employees that you directly supervise: Senior Business Analyst (1), Business Analyst (1),
Intern, Business Data Analytics and Research (2)
Education and Experience:
Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and six (6) years of experience in the job offered or six (6) years of experience performing systems analysis and product management for software and Web applications launched within a financial services environment, using Artificial Intelligence (AI).
Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and four (4) years of experience in the job offered or four (4) years of experience performing systems analysis and product management for software and Web applications launched within a financial services environment, using Artificial Intelligence (AI).
Skills and Knowledge:
Candidate must also possess:
- Demonstrated Expertise (“DE”) supporting asset management and 401k recordkeeping services – research and stock selection — in a business domain; performing investment analysis using Style Analytics, FactSet’s, MorningStar’s, or Bloomberg’s research tools; and building PL/SQL databases structures to support portfolio construction — writing SQL queries to extract data and developing PL/SQL queries and Java GUIs for client management reporting.
- DE researching and developing software and Web applications using AI methods (Natural Language Processing (NLP), Artificial Neural Networks, or Pattern Recognition), Office 365 Graph APIs, and AI experimentation and feedback loop systems.
- DE in data management of mission critical, enterprise-wide financial data, including support and operations management of data failures and training systems teams on data latency at data integration points, including constructing ETL processing jobs (using Informatica) to load data from multiple sources — vendor flat files, XML, direct database access, and Web Services — in support of data provisioning activities in a transactional database environment.
- DE executing all phases of the product development lifecycle — applying design strategy and methodologies; performing requirements analysis and creating supporting artifacts — use case, data flow, and process flow diagrams — using Visio, MS Excel, and MS PowerPoint; creating User Interface (UI) designs and prototypes using wire framing tools — Sketch, UXPin, or Invision; and maintaining Information Technology (IT) project plans, using Jira, Confluence, Leankit, and Agile and Scrum methodologies.
#PE1M2
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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What tech makes you tick?
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
Licenses & Certifications
- Pursue excellence in new coding languages or tech applications across a broad range of technical paths.
- Tuition reimbursement for online or in-person course work in pursuit of new certifications.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Web-Based Learning
- Online, video-based training that covers a broad range of technology, leadership, and management topics.
- Access to thousands of the latest and most relevant business books – all summarized in just a few pages.
- Train from your desk or the comfort of your home.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
