Product Development & Management
Scrum Master/Systems Analyst
- Boston, MA
- Chicago, IL
- Covington, KY
- Merrimack, NH
- Smithfield, RI
- Westlake, TX
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
Agile Scrum Master/System Analyst
Fidelity’s Workplace Consulting Digital Solution Technology team designs, develops, implements, and supports a suite of custom client digital applications along with digital product offerings. We are enthusiastic about delivering innovative solutions that exceed our customers’ needs. We adopt diversity of thought and experience. The team thrives with a steadfast dedication to innovation which promotes a culture of continuous improvement and significant product advancement. This is a fast-paced technology group that adopts modern technologies to build powerful tools and deliver an outstanding end user experience.
You will enhance your technical skills with an enthusiasm for orchestrating innovative solutions, fostering engaging experiences, and delivering high business value outcomes for our customers. You will collaborate with other leaders to establish the standards for the teams, influence the strategic decisions, and help set work priorities. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.
The Value You Deliver
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Assist the Agile Scrum team adhere to Scrum theory, practices, and rules
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Coaching the squad and organization in its Agile adoption
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Work with the Squad Leader and squad to ensure all work is tracked in the backlog, scrum team capacity is utilized effectively, and work is accurately balanced across team members
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Collaborating closely with the Squad Leader to plan and execute the highest priority work as per the quarterly roadmap
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Guiding the squad and organization on how to use Agile practices and values to delight both internal and external customers
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Understanding the product features and breaking them into clear and concise stories with well-defined business value and acceptance criteria
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Maintaining a strong focus on execution/delivery, helping to identify and remove blockers the team is facing
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Encourage Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall program team’s performance and efficiency
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Ability to work across technology, business, and operational functions at an enterprise level
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Ability to adapt well to change in direction and priority in an Agile environment
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Encourage and enable agile ways of working and take a continuous improvement approach
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Work closely with Product Area, Squad/Chapter Leads, Scrum Masters, and other team members to help ensure that strategy and execution are aligned.
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Work with team to deliver incremental objectives and to help ensure strategy and execution alignment.
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Facilitate frequent cross team events to ensure teams are in sync
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Help manage and track both key dependencies and technical impediments impacting the program.
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Developing artifacts that articulate both business and technical needs and support efficient and effective solution delivery; ex. functional and non-functional user stories, process maps/workflows, system diagrams
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Ability to assess and integrate latest information and requirements into plans seamlessly
The Expertise and Skills You Bring
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Scrum Master certification to play Agile Scrum Master role for a development team that is diligently applying Agile principles, practices, and theory.
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Experience working with Enterprise tools such as Confluence, FlowMetrics, Jira, and Miro
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Eager to learn about technical agility – DevOps, CI/CD, branching and merging strategies, deployment strategy
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Ability to identify and assess technology solutions, noting both the technical and operational (people/process) dependencies
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Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Agile approach (example: numerous Burn-down techniques, numerous Retrospective formats, handling bugs)
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Knowledge and/or experience with widely successful Agile techniques, tools & approaches: User Stories, TDD (Test Driven Development), Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Jira, Burn-down techniques
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Understanding of the following Agile tools: JIRA, Miro, and Flow Metrics
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Team mentality with strong engagement and ability to understand strategy and decisions
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You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching
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The role will involve business requirements review, systems requirements and capability analysis, solution design, and working closely with business partners and the development team.
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Strong proficiency and experience with agile practices, processes, and artifacts, and in applying scrum methodologies in a software development environment.
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Experience in interpreting agile metrics to help identify and drive improvement opportunities, with a proven passion for mentoring and supporting teams.
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Experience in using tools such as JIRA and Confluence, with a deep understanding of JIRA Scrum Boards
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Experience in tracking and reporting on team progress in an agile environment
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Scrum Master certification (CSM/PSM) preferred
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Knowledge of Cloud concepts, Middle Tiers (API), and Web applications built on Angular
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Financial services experience preferred
The Team
Fidelity Workplace Consulting (FWC) is composed of over four hundred professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, providing a broad range of services that touch on every area of benefits design, strategy, funding, communication, and delivery. We are reinventing the consulting experience for our clients through our dedication to responsiveness, expertise, and accuracy. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes. The Digital Solutions team is a shared service within FWC, made up of individuals who lend their skills and expertise towards the implementation, launch and ongoing maintenance of benefits-related microsites, tools, and other online solutions. For more information, please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting
Fidelity will accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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This is my Fidelity
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Ongoing skills development and coaching opportunities.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
