Technology

Director/ Chapter Leader, Software Engineering (Quality Engineering)

  • Westlake, TX

Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.

Salary: listed in the job description
or discussed with your recruiter

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Hybrid

Experience: Director
ID: 2092251

Job Description:

Director/ Chapter Leader, Quality Engineering

Location: Westlake, TX

Hybrid: 2 weeks per month in office

The WI Quality Engineering team is seeking a dynamic, forward thinking experienced organizational leader who is customer obsessed and committed to quality execution and delivery. The ideal candidate will have experience across the technology stack from Data Warehousing to UI automation frameworks and will lead a team of Quality Engineers across the globe from our Westlake, TX office.

The Team

The WI Quality Engineering team designs, develops, implements, and supports our suite of varied products and services at all layers of the technology stack. Our goal is to create an outstanding user experience that delights our customers, anticipates their needs, and matches services or solutions to support effective decision making. As part of this effort, we are working to ensure that users of our internally and externally facing applications have a seamless experience across multiple platforms. This is a fast paced, dynamic group that uses innovative technologies to create powerful tools and a best-in-class user experience.

The Expertise You Have

  • BS or advanced degree in Computer Science, Computer Information Systems or Quality Engineering.
  • 10+ years' experience in directing Quality Engineering/Product Ownership and managing the overall testing effort of QE Test Engineers
  • Proven leadership experience with support of large program/product delivery across a globally distributed team.
  • Detailed understanding or hands on experience with Test Automation frameworks and CI/CD pipeline preferred.

The Skills You Bring

  • Your experience with software testing and delivery in an Agile/Scrum environment
  • Your demonstrated experience in implementing Agile Engineering Practices focused on Continuous Integration/ Delivery with emphasis on Code Quality & Test Coverage
  • Your strong oral and written communication skills
  • Your familiarity with object-oriented programming concepts and scripting languages (Java, JavaScript or equivalent)
  • Your strong technical skills including a broad understanding of data warehouse, relational databases, file processing, APIs, and web-enabling technologies.
  • Your solid understanding of the software development process including analysis, design, coding, system and user testing, problem resolution and planning.
  • You will act as a Quality Engineering Product owner, directing and managing the overall testing effort of QE Test Engineers in support of large program/product delivery across a globally distributed Agile environment.
  • Your strong attention to detail demonstrated by your ability to follow and develop specific, outlined, and detailed procedures and standard methodologies.
  • Your familiarity with the use of test automation tools, such as iceDQ, Selenium, Playwright, Karate, Rest Assured or equivalent as well as demonstrated experience with associated frameworks.
  • Your strong leadership and interpersonal skills, ability to maintain good working relationships with internal and external partners.
  • Your ability to work effectively in global team distributed across geographic locations: North Carolina, New England, Texas, Ireland, India

​The Value You Deliver

  • Working with teams to define strategy for implementing automated testing in support of CI/CD across platforms.
  • Ensuring appropriate definition of test scenarios, creation of test plans, creation, and execution of automated test scripts and/or manual test cases.
  • Working across an Agile landscape (Product Areas/Squads/Chapters) to ensure quality standards and best practices are being adhered to, and work collaboratively with leadership on areas of improvement.
  • Evaluating automation opportunities within key product areas and develop a product automation roadmap in addition to strategies for delivery of automation.
  • Managing test efforts across multiple environments and throughout all phases of the development life cycle and ensuring that delivery teams are addressing all open critical issues in a timely manner.
  • Managing and providing mentoring, training & guidance to Software Engineers in Test
  • Working in conjunction with all functional groups to identify potential future improvements to the overall process, requirements gathering and documentation or test templates.
  • Assisting in analysis of current processes and proposing recommendations for improvements
  • Providing technical guidance to other team members & applying best practices and implementing standards as defined by the Quality organization.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com.

Fidelity Investments is an equal opportunity employer.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Apply

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply Now

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What tech makes you tick?

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

Licenses & Certifications

  • Pursue excellence in new coding languages or tech applications across a broad range of technical paths.
  • Tuition reimbursement for online or in-person course work in pursuit of new certifications.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Web-Based Learning

  • Online, video-based training that covers a broad range of technology, leadership, and management topics.
  • Access to thousands of the latest and most relevant business books – all summarized in just a few pages.
  • Train from your desk or the comfort of your home.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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