Business Analysis & Project Management

Digital Solutions Project Manager – Fidelity Workplace Consulting

  • Durham, NC
  • Chicago, IL
  • Boston, MA

Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.

Salary: listed in the job description
or discussed with your recruiter

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Hybrid

Experience: Manager
ID: 2093162

Job Description:

Fidelity is well known for its outstanding investment management and benefits outsourcing services. We also offer extensive benefits consulting services consisting of design, financing, delivery, and communication of all employee benefit programs at the same high level of quality and expertise that you expect from Fidelity. We are redefining the consulting experience for our clients through our dedication to responsiveness, expertise, and accuracy.

The Role
Our Digital Solutions Project Managers serve an integral role in implementing and maintaining customized websites for our strategic and large clients with their strong communication, creative problem solving, and project management expertise that craft our client experience. In this role, you will help drive digital solutions from concept to reality working directly with our clients, technology teams, communicators, and business partners.

You will contribute at all stages of a project’s lifecycle from conception through release. This includes developing and maintaining project plans and leading team and client meetings to define detailed requirements, craft the site’s design and user experience, review website functionality (QA), coordinate internal and client testing, and manage technology requirements such as single sign on and security scans. 

You will be aligned to a team of Digital Solutions consultants. You will partner with your team on executing custom client projects and new product development. You will also be integral in managing the team's overall capacity, project roadmap and financials.

In addition to the general responsibilities of project management, you will be encouraged to engage in strategy conversations, learn about compensation and benefit programs, and help build/maintain standard methodologies for effective project management across the Digital Solutions Team. Our project managers often need to blend Agile principles with the project management style and concepts practiced by our clients.

The Expertise and Skills You Bring 

  • Bachelor’s degree or equivalent experience with minimum of 7+ years of experience as a project manager delivering digital solutions (website development, digital communications, etc.)
  • Experience using project management tools such as Microsoft Project, Microsoft SharePoint / Teams, JIRA, Confluence, etc.
  • Experience developing and managing timelines and budgets across multiple business units 
  • Effective problem-solving skills that can be applied to developing digital communications strategies and managing websites with a shifting technical landscape and client priorities
  • Ability to balance multiple projects and coordinate with clients and business partners to develop and implement effective and creative digital solutions
  • Ability to prioritize, lead and keep large internal/external meetings on track
  • Ability to simplify and present technical, sophisticated concepts to non-technical business partners
  • Shown expertise at implementing and managing processes to drive team efficiency and quality of execution
  • Familiarity with online Content Management Systems (CMS) software/platforms (a plus)
  • Experience/curiosity about the employer benefits industry, including retirement plans, health plans and work/life programs (a plus)

The Team

Fidelity Workplace Consulting (FWC) is composed of over 400 professionals who provide counsel to clients on the management of their domestic and global benefits. A fast-growing business within Fidelity, FWC provides a broad range of services that touch on every area of benefits design, strategy, funding, communication, and delivery. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes. For more information, please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Apply

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply Now

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This is my Fidelity

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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