Business Analysis & Project Management

Business Analyst Consultant – Term Life App & Quote Squad

  • Merrimack, NH

Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.

Salary: listed in the job description
or discussed with your recruiter

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Hybrid

Experience: Senior Manager
ID: 2098630

Job Description:

Business Analyst Consultant

The Role

As a Business Analyst Consultant supporting the FILI Term Life Insurance product, you will lead multiple squad initiatives aimed at growing our core business and scaling our technology. You are a digitally savvy strategic thinker with a passion for delivering amazing customer experiences and building latest technology solutions. You value pace over perfection, enjoy both big picture strategic thinking and hands-on work, and are a collaborative partner who values commitment to team while Owning the Outcome.

The role will focus on building new capabilities into the FILI term quote and application tool while continually looking for ways to streamline and improve the existing experience to ensure it is as  efficient as possible. so we are able to protect as many lives as possible. Additionally, the role will work to integrate systems and applications into the broader Fidelity enterprise.

The Expertise and Skills You Bring

  • Bachelor’s degree with 5-8 years of experience
  • Familiarity with life insurance products, such as annuities, a plus
  • Experience working in digital or mobile offerings, a plus.
  • Ability to work with ambiguity and uncertain, with technologies you may have never worked with previously and gather the data and information to get to the root of an issue to resolve.
  • Ability to proactively assess end-to-end process and analyze opportunities for modernization and enhancement.
  • Ability to successfully translate business needs into technical requirements for developers and designers.
  • Proven ability to lead initiatives and take accountability for overall program success.
  • Strength executing against multiple projects simultaneously and are able to prioritize and balance multiple tasks independently.
  • Ability to build a project plan or roadmap for the squad, ensure the ability for the squad to stay on track by eliminating obstacles and mitigating risks and lead the team through project kick off to deployment.
  • Consistent track record of strategic planning, building project plans, roadmaps, defining, and writing requirements, testing/learning, iterating on, and delivering best in class technical solutions.
  • Experience in managing large scale technical programs and projects with multiple streams of deliverables, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners and external vendors to ensure milestones are met.
  • The ability to break a Jira story down into small components, understand the purpose and be able to test.
  • To conduct business acceptance and validation testing and to lead the team through various stages of the release cycle.
  • Exceptional ability to build positive relationships with cross-functional teams, squads, vendors, and leadership teams showcasing strong facilitation and influencing skills.
  • Experience working with a full stack technical infrastructure with the ability to map dependencies and integrations.
  • Proficiency in business acceptance testing, validation exercises, and release management.
  • Demonstrated commitment to cross-functional collaboration in agile, client centric, fast paced environment.
  • Acting as SME and first line of defense for the development team on any questions.

The Team

You will be part of a diverse team that creates, promotes, and supports Fidelity’s outstanding future state Term Life Insurance experience. In this role you will partner with a variety of critical team members including Term Life squads, Commercialization & Delivery teams, Client Services organization, LRC, Underwriting and Actuary, Content and UX, Enterprise Security, Membership, Brokerage and outside vendor relationships.  This will be a full-stack development team who will partner closely with other squads and teams who directly, and indirectly, support the Term Life business objectives.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Apply

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply Now

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This is my Fidelity

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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