Product Development & Management
Chapter Leader, Healthcare Group
- Merrimack, NH
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
The Team
The Health Care Technology Group supports the recordkeeping and administration of health benefits (medical, dental and vision plans) and life insurance plans on behalf of Fidelity’s corporate clients, their employees and retirees. The technology associates on the HCG Platform team interact with business partners as well as systems partners who have responsibility for client-facing channels such as NetBenefits®. The development teams are located across USA and India. This role is based of North Carolina, USA. Team size is 150+ resources across IT and Product. Highly motivated team works completely on Agile Methodology.
The Health Care Technology Group (HCG) Team is looking to fill an interesting and challenging position on its development team. As a senior technical leader, you will be expected to contribute to the technical leadership and center of competence within the HCG team. This includes:
- Providing mentoring to the HCG team of developers and tech leads with specific emphasis on sound fundamental development methodology.
- Providing leadership on project development policies, procedures, standards and strategies.
- Participating in the HCG team’s effort to improve the productivity and quality of the entire development process.
The Expertise You Have
- Computer Science or Software Engineering degree
- 10+ years of development experience with 5 – 8 years of technical leadership experience at a senior level.
- Strong understanding of ITSM practices including experience in leading operational excellence objectives to support critical enterprise systems
- Experience in talent management including leading, coaching, and developing teams
- Experience with Data Exchange with Vendors a must
- Experience with file/feed management and supporting batch and feed processing
- Agile leadership experience preferred
- Excellent understanding of Rest concepts and developing rest apis using spring boot with tomcat
- Excellent understanding of Java 8 capabilities, lambda, streams and functional interfaces, spring modules, including IOC, MVC(Rest), BATCH, spring boot along with other core components like oauth2 and security
- Champions best practices for various aspects of engineering excellence like CICD, design reviews, code reviews, unit testing, test automation across technology stack
- Proven leadership skills, demonstrated ability to influence product teams to deliver scalable robust solutions.
- Significant experience working on application design supporting large complex business domain. Proficiency in multiple enterprise technologies, design patterns, and techniques.
- Exposure to emerging technologies like AI/ML, Data analytics will be an advantage
- Experience in cloud technologies and practices.
- Experience with containers, database upgrade, Disaster Recovery testing, Software Life Management and well-grounded in the knowledge of engineering and continuous delivery practices.
- Bachelor’s Degree (Computer Science or related fields)
The Skills You Bring
- Strong technology background focused on engineering excellence with the experience to guide and advise development teams to build a trusted leadership support model.
- Committed people leader capable of developing others within your knowledge area to accelerate and achieve increased skill proficiency
- Excellent interpersonal and communication skills with which you build and maintain strong cross-functional partnerships and relationships at all levels of the organization
- Continuously improve and encourage an agile way of working
- Optimally develop and proactively share your knowledge and perspectives and build the same expectation within your chapter
- Intellectually curious and model a culture of continuous learning, mentoring, and coaching
- You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses
- You are an excellent problem solver, able to assimilate information quickly and accommodate change
- You can logically break down, organize information, and explain it
- Deep knowledge and experience of engineering principles, patterns and practices and a commitment to continuous learning and improvement.
- Experience with modern agile engineering approaches and focus on operational excellence.
The Value You Deliver
- Successfully deliver key technology solutions for Fidelity Health Benefits Platform
- Investigate, prove out and incorporate new technologies and capabilities to drive the technology vision for Fidelity Health Benefits Platform
- Define patterns and best practices for application and infrastructure design, engineering and development.
- Lead, mentor and provide design and framework to squads. Collaborate with product and engineering leads and senior management on product and delivery requirements, roadmaps and vision.
- Provide technology solutions to support complex business domain of H&W.
- Provide technology alternatives to business problems and clearly explain the advantages, problems and side-effects of alternatives.
- Identifying opportunities to bring emerging technologies/solutions to deliver innovative solutions to meet business objectives.
- Leveraging an in-depth understanding of the business to propose and deliver solutions to increase client satisfaction around their Health & Welfare experience
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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This is my Fidelity
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Ongoing skills development and coaching opportunities.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
