Business Analysis & Project Management
Senior Business Analyst
- Boston, MA
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
The Team
Pembroke is an international real estate advisor that acquires, develops and manages properties and places – specializing in mixed-use and office environments in the world's leading cities. We believe that properties that stand the test of time deserve a lot of time. So, we take a different approach: a thoughtful approach.
Facilitating patient capital of FMR LLC (Fidelity Investments) and FIL (Fidelity International Limited), we invest in global markets with long-term growth potential.
Over the past twenty years, we've grown to include offices in Boston, Hamburg, London, Munich, Stockholm, Sydney, Tokyo, and Washington DC, and manage approximately 762,000 sq m/8.2m sq ft in North America, Europe, and Asia Pacific. By combining a global point of view with local expertise, we're able to create and manage world-class properties that deliver the best outcomes for our tenants, investors and the communities in which we work. Our US portfolio is comprised of office buildings with retail at street level.
At Pembroke, we're united by a belief that real estate is more than just buildings. Our mission is to create long-term value through our global expertise, local knowledge and passion for real estate. Comprised of experts across a variety of fields, our team consistently strives for excellence, achieves with integrity and embraces collaboration. Working together, we create places people love.
For more information, visit our website: www.pembroke.com
The Role
We are seeking a Senior Business Analyst to lead the intake and priority management process for our critical initiatives and dashboard reporting pipeline. This individual will be responsible for partnering with the business to develop, drive, implement, deliver, and create ongoing maintenance programs for the strategic initiatives to improve efficiencies and productivity across Pembroke's business activities. This role reports to Pembroke's Senior Director, Business and Technology Operations.
The Senior Manager will partner with Pembroke’s global teams, as necessary, to understand and translate their priorities into solutions for process and technology efficiencies while ensuring downstream system / data impacts of changes are considered.
We are looking for a self-motivated individual who can quickly adapt to changing business requirements and effectively work with matrixed teams in a global setting. Our ideal candidate is a focused and diligent planner and possesses demonstrated communication and creative problem-solving skills. The individual should be committed to the investigation and development of innovative solutions in a constantly evolving digital landscape.
Define and Discover
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Partner with functional, regional and team leaders to understand needs, develop user requirements and prioritize initiatives and report development.
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Provide thought leadership for technical business processes, recommending and effectively promoting technology and business process solutions that further improve efficiency and productivity.
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Provide decision support with objective, factual data and analysis.
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Document recommendations at a summarized level for Senior Leadership.
Design and Develop
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Create and implement precise management plans for every project, with attention to transparent communication at all levels.
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Test functionality to verify requirements and specifications.
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Perform, evaluate, and communicate thorough quality assurance at every stage of process or technology development.
Deploy and Deliver
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Lead projects, implement and integrate systems and/or process enhancements in close collaboration with business partners.
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Coordinate the participation of end users through facilitation of user acceptance testing (UAT) sessions and document any issues and remediation.
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Assist in the development of training materials and documentation; participate in user training when appropriate.
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Develop an organizational change and maintenance plan for delivery and post-delivery support.
The Expertise and Skills You Bring
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Bachelor's degree required; 7+ years of relevant experience, including business analysis, project management, process improvement and/or systems implementations.
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Ability to build relationships across teams, inform, influence and collaborate across a matrixed organization.
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Ability to handle complexity and achieve results despite constantly shifting priorities.
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Demonstrated project management, problem solving and data analytical skills.
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Strong presentation, written, and interpersonal communication skills.
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Proficiency with MS Office (especially strong Excel and PowerPoint skills) and exposure to Yardi, Argus Enterprise, VTS, PBCS and/or other integrated real estate industry applications.
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SCRUM leader certification or demonstrated experience in an agile environment, a plus.
At Pembroke, we believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Pembroke will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the Pembroke Human Resources team by sending an email to PembrokeHR@fmr.com
Pembroke’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite three days a week (M, W and day of choice) in a Pembroke office or site.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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This is my Fidelity
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Ongoing skills development and coaching opportunities.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
