Technology

Director, Network Engineering – Proxy and Application Gateway

  • Westlake, TX
  • Merrimack, NH

Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.

Salary: listed in the job description
or discussed with your recruiter

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Hybrid

Experience: Director
ID: 2102314

Job Description:

Director, Network Engineering – Proxy and Application Gateway

The Role:

Fidelity’s Enterprise Infrastructure Global Network Team is adding a director level individual contributor to the Network Proxy Engineering (NPE) team. We are a dynamic group of experts looking to demonstrate emerging technologies to rapidly improve the ability of Fidelity's Business Units.

We are looking for a standout colleague who excels in a dynamic, fast paced work environment. You will also administer and design highly complex Proxy environments for the security of Fidelity’s critical resources. You will have the opportunity to use all your skills and continue to grow them as Fidelity has a phenomenal learning culture.

In this role you will be:

  • Participating in complex and creative multi-functional assignments and multiple phases of a project

  • Adhering to departmental technical policies and procedures

  • Working independently or leading team complex technology projects

  • Managing and crafting highly complex secure connectivity solutions for security of Fidelity’s critical resources and enablement of revenue producing services

  • Proactively developing and sharing your knowledge while developing others modeling a culture of continuous learning, mentoring, and coaching.

  • Liaising with vendors to address hardware and software issues

  • Providing support for all Enterprise Proxy environment

  • Effectively managing and participating on projects that involve other groups

  • Preparing technical and project proposals for management review and approval

  • Participating on multi-functional crisis resolution teams as required

  • Providing research and analysis to support business unit project initiatives

  • Performing on-call (7 x 24) coverage on a rotational basis with other Proxy Engineers

The Expertise and Skills You Bring

  • 5+ years of experience working directly in proxy and network security space

  • 10+ years of experience working directly in network engineering environment

  • Cloud proxy knowledge and experience

  • Zscaler, ZIA and ZDX preferred

  • Ability to design the following types of Proxy servers: explicit HTTP, reverse HTTP, and SOCKS

  • Symantec Blue Coat, and NGINX preferred

  • Solid understanding of IP, and TCP

  • Expertise in TLS, and HTTP

  • Solid understanding of network security best practices

  • Experience with PAC File functions and creation

  • Intermediate JavaScript programming

  • Understanding of PAC file interactions with common browser behavior

  • Experience with SSL Interception on web sessions for ICAP/DLP inspection

  • Knowledge of Agile best practices and familiar with Jira

  • Trouble shoot issues related to the Network or Proxy environments

  • Member of 3rd level engineering escalation, participate in and on-call rotation

  • Management of life cycle for various technologies within the space (includes vendor management)

  • Engineering customer connectivity / onboarding based on requirements

  • Consulting with customers on best practices and options

  • Business to Customer as well as Business to Business connectivity

  • Documentation of complex technologies and topologies based on security standard methodologies

  • Good interpersonal skills, ability to speak with customers of all technical levels

  • Experience leading technical teams

  • An ability to lead change in a creative and collaborative manner with business and technical partners.

  • Infrastructure software development and automation skills

The Team

As an individual contributor on the NPE team, you will be a member of the team and will engage in multiple proxy related projects, collaborate with Fidelity Application Architecture (FAA) team on future technologies, also providing 3rd line operational support and problem resolution. You will support the engineering and operational teams in handling complex incidents and requests and will collaborate and work extensively with technology partners across the Fidelity enterprise.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Apply

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply Now

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What tech makes you tick?

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

Licenses & Certifications

  • Pursue excellence in new coding languages or tech applications across a broad range of technical paths.
  • Tuition reimbursement for online or in-person course work in pursuit of new certifications.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Web-Based Learning

  • Online, video-based training that covers a broad range of technology, leadership, and management topics.
  • Access to thousands of the latest and most relevant business books – all summarized in just a few pages.
  • Train from your desk or the comfort of your home.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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