Marketing & Communications

Director, Chief Enterprise Content Taxonomist

  • Boston, MA
  • Smithfield, RI

Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.

Salary: listed in the job description
or discussed with your recruiter

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Hybrid

Experience: Director
ID: 2103585

Job Description:

The Role

The Chief Enterprise Taxonomist will be responsible for developing and managing a new enterprise taxonomy strategy at Fidelity Investments to enhance content organization, retrieval, and governance across the company. This role will collaborate with various groups to ensure consistent and efficient classification of information, supporting multiple business objectives.

This is a role for someone who wants to make a significant impact at a leading, fast-growing company. You thrive at the intersection of content organization and technology, continually looking ahead to meet future-state ambitions. You are experienced in effective communication across a diverse set of people to obtain buy-in and consensus. You’re comfortable wearing multiple hats as a subject matter expert, initiative leader, educator, change agent, and consultant.

  • Develop and implement a new enterprise-wide taxonomy strategy to improve content management and reuse.
  • Lead the design, development, and maintenance of taxonomies, metadata schemas, and controlled vocabularies.
  • Ensure the enterprise taxonomy is always the “source of truth” across the organization and manage change implementation in the enterprise systems.
  • Draft policies and procedures that will ensure proper control and maintenance of the taxonomy.
  • Govern and coordinate the decision committee meetings, agenda, business unit leads, and all subsequent key taxonomy actions.
  • Implement interconnectivity between various systems, including content management systems (CMS), while working with IT and developer teams.
  • Collaborate with stakeholders to understand business needs and ensure taxonomy aligns with organizational goals.
  • Conduct regular audits and assessments of taxonomy usage and effectiveness.
  • Provide guidance and training to teams on taxonomy best practices and standards.
  • Stay updated on industry trends and advancements in taxonomy and information architecture.

The Expertise and Skills You Bring

  • Bachelor’s degree in Library Science, Information Management, or a related field; Master’s degree preferred.
  • 5 -10 years of experience in taxonomy development, content strategy, content management, knowledge management, information architecture, or library science.
  • Expertise in designing and maintaining taxonomies.
  • Strong understanding of metadata, tagging strategy, and content workflow.
  • Proficiency in taxonomy management tools and software.
  • Experience with content modeling and design is a plus.
  • Experience assessing current state scenarios and facilitating the creation of roadmaps for migration to proposed taxonomies.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong communication and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
  • Ability to translate complex concepts into clear, actionable strategies.
  • Detail-oriented with a focus on accuracy and consistency.
  • Enthusiasm and motivation to coach peers, guide others to perform at the highest level, and step up as leader to drive consistent processes.
  • A desire to understand the “big-picture” of organizational problems and contributing to alternative solutions.
  • Experience in the financial services industry is a plus.

The Team

The Content Center of Excellence focuses on three primary areas: content standards and best practices, continued expansion of our tools and capabilities, and associate learning and development. As part of the CoE, you'll lead the enterprise taxonomy pillar. We are an exciting group that is passionate about providing our associates with the foundation and tools they need to create best-in-class customer experiences.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Apply

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply Now

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This is my Fidelity

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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