Corporate Services
Director, Human Resources
- Westlake, TX
- Covington, KY
- Merrimack, NH
- Smithfield, RI
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! Fidelity is committed to advancing in times of challenge, and we will continue efforts to accelerate our support, development and the professional experience of our Associates. We believe this is central to continued strong growth and growing our market position.
The Team
Workplace Investing (WI) is helping employers lead a successful benefits program, to improve employees’ overall well-being. Workplace Investing offers a broad range of integrated financial, health and benefits solutions and provides innovative technology, strategic collaboration, exceptional service, and an engaging employee experience.
The Client and Participant Services HR team supports the overall WI strategy by delivering exceptional services to WI clients and plan participants. As the HR Director supporting this business you will use your energy, business knowledge and ability to build and execute HR strategies to drive business results. The primary sites for WI CAPS are Merrimack NH, Covington KY, Raleigh NC and Westlake TX and Albuquerque NM. There are additional offices in other US locations.
The Expertise You Have
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Develops, aligns and executes HR programs and initiatives; seeks successful completion in support of business unit plans.
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Assess organizational effectiveness from multiple views of impact and develop solutions to support business improvements
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Identifies talent needs, risks and gaps; builds and coordinates execution of a plan to address using talent management tools and resources. Facilitates, executes and/or participates in Talent Review/Succession Planning roundtables for business partners, owning the entire process across the BU/ Function as required.
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Helps business ensure bench strength by advising with leaders on decisions to build, buy or develop talent addressing benefits and risks of each strategy.
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Reviews trends in compensation and recommends opportunities and interventions for better alignment of programs to meet business needs
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Identifies organizational capabilities needed to deliver against business results, using and integrating Fidelity's Leadership principles and Manager Effectiveness
The Skills You Bring
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You demonstrate strong business acumen and how HR and talent strategies can drive business results
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You can partner with business leaders to influence strategic decisions and provide solutions to sophisticated issues
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You excel at interpreting data, recognizing trends and themes, and advising with the business using measures and results
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You have an ability to connect and integrate priorities to ensure aligned, and scalable service delivery
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You are an excellent project manager and can think end-to-end about the work to be implemented
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You easily build relationships and have strong emotional intelligence
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You are proficient in organizational change and understand key points of engagement, communication, and influence
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You are confident in stepping forward to confront difficult issues and can view colleagues as “clients”
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You thrive with the opportunity to master new concepts and simplify sophisticated ideas into easily understood concepts
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You demonstrate vitality and dedication to progress and not satisfied with the status quo
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You are pragmatic and results oriented with experience driving execution of service within matrix organizations
The Value You Deliver
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Working with leaders to ensure our associates are positioned for success – planning, hiring, training, mentor, and developing them to meet significant business goals
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Participating in talent management initiatives to identify, assess, develop, engage, and reward high performing and high potential talent and ensure development solutions are in place to build capability vital for future leaders of the business
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Assessing the organization and participating in the development and execution of a talent strategy and key priorities to increase organizational performance and efficiency
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Bringing data, measures, and analytics to influence decisions and guide prioritization of attention and investment of resources
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Coordinating staffing strategies and assisting in the sourcing strategy and selection process for key roles
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Crafting effective organizations, learning strategies and actions to ensure they perform well
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Advising leaders on sensitive performance-related situations and their business implications
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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This is my Fidelity
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Ongoing skills development and coaching opportunities.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
