Marketing & Communications
Community Relations Manager
- Smithfield, RI
- Boston, MA
- Merrimack, NH
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
The Role
The Community Relations Manager serves as the Fidelity lead for community relations engagement in the Rhode Island region, driving impact and programming with the local nonprofit community, and supporting regional and enterprise Community Relations strategy and implementation.
Key focus areas for this role include:
- Creating high value initiatives that support under-served communities and engage Fidelity associates to deliver clear business value
- Building and managing meaningful relationships and representing the brand both internally and externally
- Collaborating across stakeholder groups to build strategic connections that advance shared priorities
- Supporting enterprise and other regional initiatives
- Delivering meaningful and measurable results for Fidelity and communities, aligned with organizational objectives and community need
This role will require ample time onsite and in-person in the community in Rhode Island to foster relationships with key stakeholders and build and maintain a strong understanding of community and business needs.
The Expertise and Skills You Bring
- Bachelor's Degree required, or equivalent relevant experience
- Demonstrated experience in and/or understanding of corporate impact field (community relations, corporate citizenship, corporate social responsibility, social impact, etc.)
- Strategic internal and external relationship and stakeholder management experience
- Strong project management skills and the ability to adeptly manage concurrent high priority initiatives
- Ability to navigate a large, complex organization and operate with an agile mindset
- Track record of successful employee-volunteer programming, measurement and reporting, and connecting and balancing business and community needs
- Experience working with under-served communities, through professional and/or personal experience
- Strong writing and speaking skills for a variety of audiences, from entry-level employees to executives
The Value You Deliver
Your work will ensure efforts are cohesive, consistent, and effective in supporting Fidelity’s community strategy, mission, and goals, delivering business value and benefiting local communities. You will collaborate with a team across the country to develop and implement the national program strategy. You will collaborate closely with the local public affairs lead in Rhode Island, regional leadership and other business partners to identify regional priorities and manage relationships to deliver programming that advances business goals and creates lasting community impact.
The Team
The Community Relations team is responsible for developing, implementing, and managing Fidelity’s community engagement and employee-volunteerism efforts. As part of the team, you partner with peer community relations professionals across the firm to support the execution and measurement of high-value programs that create change in our communities. The Community Relations Manager reports to the Vice President, Regional Community Relations and serves as a key member of the regional Fidelity team in the local nonprofit community and among the regions’ employee volunteers and business partners.
How Your Work Impacts the Organization
Fidelity’s Corporate Affairs team focus is on delivering consistent, outstanding, and coordinated communications programs that strengthen Fidelity’s reputation with customers through the media (traditional and social), engage associates, and support business priorities. This group also plays a key role through the oversight of the firm’s state and local government relationships, public affairs, and community relations activities across Fidelity’s regions in the U.S. As part of a centralized organization, you will know what’s important across the enterprise and benefit from a culture that promotes professional and personal growth.
This role advances Fidelity’s position as a good corporate citizen and creates meaningful impact in underserved community. You will support the development and implementation of Fidelity’s community relations strategy locally and support ways for associates and leaders to connect with the community. The work enhances firm’s profile with media, opinion leaders, policymakers, and the public; positions the firm as employer of choice for prospective talent; and helps the firm meet RFP client requirements on corporate citizenship.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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This is my Fidelity
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Ongoing skills development and coaching opportunities.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
