Job Description:

Senior Manager, Due Diligence

The Role

As Senior Manager, Due Diligence Investigations (DDI), you will lead execution across Intake, Operations, and specialized due diligence workstreams – translating strategic priorities into coordinated, high-quality delivery. You’ll oversee cross-team execution, manage complex escalations, and help ensure the function operates with strong governance, clear accountability, and alignment to business priorities and risk appetite.

This is a leadership role for an experienced due diligence or investigations professional who excels in complex operating environments. You’ll play a key role in shaping the future of the program, strengthen team performance, and build strong partnerships across the business to drive consistent, risk-informed decisions.

What You’ll Do:

  • Translate strategic priorities into clear operational plans across Intake, Operations, and specialized workstreams

  • Provide leadership and oversight for the Intake function through the Intake Manager, while partnering with DDI Operation Managers to drive aligned execution, workload balancing, and consistent delivery.

  • Provide senior leadership with insight on risk trends, operational performance, and improvement opportunities

  • Strengthen team effectiveness by partnering with managers on talent development, capability building, and organizational readiness

  • Build trusted partnerships with senior business leaders, Risk partners, and key stakeholders to align execution with business needs and risk appetite

  • Drive continued maturity of the DDI operating model through stronger governance, scalable processes, and effective cross-functional coordination

The Expertise and Skills You Bring

  • Bachelor’s degree or equivalent with 8+ years of relevant experience, or Master’s degree with 6+ years of relevant experience

  • Advanced experience in due diligence, investigations, intelligence, compliance, risk, or related operational leadership

  • Proven ability to lead across teams or functions with broad organizational impact

  • Strong judgment and decision-making skills, including the ability to solve complex problems with limited oversight

  • Experience providing senior leadership with analysis, recommendations, and operational insight

  • Strong leadership skills, including the ability to develop managers, identify capability gaps, and strengthen team performance

  • Excellent written and verbal communication skills, with the ability to navigate sensitive and non-routine issues with tact, discretion, and sound judgment

  • Experience managing priorities, resources, and execution across multiple teams or workstreams

  • Strong stakeholder management skills and the ability to influence outcomes across a complex operating environment

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

The Due Diligence Investigations team delivers trusted risk intelligence that helps protect Fidelity, strengthen decisions, and create value across the organization. Through objective research and analysis, DDI helps business partners identify and manage risk across proposed and existing business relationships.

Certifications:

Category:

Security

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.