Job Description:

The Fidelity Insurance Group (FIG) Technology team is a small, growing team in Enterprise Services with a Start Up feel. We are seeking an upbeat, hardworking Principle Web Designer to join us in defining the future for our organization. We will have a focus on modernizing and building innovative and cloud-native experiences, capabilities, and platforms in support of millions of customers who are seeking products that provide guaranteed income and/or protection. We are an emerging group in Fidelity with strategic financial backing who need someone who can help us as we move into the future!

Your primary responsibilities:

  • Leverage customer insights to form a strong point of view on product direction and design opportunities.

  • Lead research and discovery initiatives to fill knowledge gaps and inform decision-making when data is scarce.

  • Champion customer centricity across the organization, transforming cross-functional partners into advocates for the user.

  • Align design solutions with core business needs, KPIs, and strategic outcomes to ensure measurable impact.

  • Collaborate closely with product managers to iteratively shape product strategy, balancing innovation with time and scope constraints.

  • Partner with engineering to deliver feasible implementation specs, review work in progress, and iterate based on technical feedback.

  • Continuously refine our design processes and tooling within the product and engineering pipelines to improve efficiency and broaden impact.

  • Serve as the design lead on medium-to-large projects, designing concepts from early sketches to polished visual mock ups.

  • Deliver final design mocks and detailed specifications to development teams to ensure high-quality execution.

  • Translate design solutions into clear product requirements that bridge the gap between user needs and technical implementation.

  • Facilitate key design sessions to incorporate feedback, generate alignment, and secure buy-in from leadership.

The Expertise and Skills you Bring

  • 4 years of product design experience in a fast-moving environment, preferably with Life Insurance

  • Proven SaaS experience, demonstrating the ability to support a live in-market product with iterative updates while simultaneously driving longer-term strategic initiatives.

  • Versatility across the design lifecycle, with the ability to move fluidly from rough sketches and concepts to complex prototypes and detailed UI handoffs.

  • Proficiency in modern design tools, specifically Figma and Miro, with a strong command of visual and verbal communication.

  • A strategic mindset with a bias for action, capable of leading exploratory meetings, facilitating idea generation, and driving alignment.

  • Deep familiarity with user research techniques and feedback loops to ensure solutions are grounded in real user needs.

  • A polished, compelling portfolio showcasing your ability to design complex workflows; please provide a link to your portfolio with your application.

  • Bachelor’s degree or higher, or equivalent practical experience.

The Team

This Delivery team is part of Fidelity Insurance Group; focused on empowering customers and associates to thrive in a digital-first world through the creation of scalable business capabilities and platforms that support and power much of our Brokerage, Wealth and Workplace businesses.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.