Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Workplace Investing (WI) Systems group is looking for a passionate System Analyst to support our outbound team. Our engineering team is innovative, diverse, passionate and driven.

This position will be based full-time in Durham, NC, but we are open to hire in Westlake, TX.

The Team:

As a Systems Analyst on the team, you will be encouraged to quickly gain understanding of all the components of our mainframe applications and will work with the team to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles. You will partner with other members on the team to accelerate value delivery, by acting as a change agent, role model, and teacher. You will support them as they mature in their understanding and application of best practices and remove impediments for successful progression.

The Expertise You Have:

  • 3 plus years professional experience as a Systems Analyst for software solutions
  • Deep knowledge of scrum tools – Jira
  • Excellent systems analysis skills
  • Demonstrable experience developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems.
  • Experience in Mainframe development using COBOL.
  • Knowledge of DB2, JCL, VSAM
  • Knowledge of SAS, LINUX and DB2 application
  • Experience working with APIs.
  • Knowledge of Python programming
  • Exposure to Distributed Technology like JAVA, Angular will be an added advantage.
  • Knowledge of SQL, File-aid, SPUFI and Platinum is helpful.
  • Domain knowledge of Retirement Services is a plus.

The Skills You Bring:

  • Ability to mentor coach teams and individuals across contrasting functions, experiences, and geographies
  • Ability to influence behavior without having organizational hierarchy.
  • Strong analytical, problem solving and change management skills.
  • Ability to brainstorm with teams on solutions to address challenges and roadblocks.
  • Excellent communication and people-interaction skills
  • Organized and disciplined nature and continuous improvement mentality
  • Efficiency in written and verbal communications and dedication to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
  • Ability to rapidly assimilate business processes, goals and objectives and distill them into well-defined stories/requirements.
  • Flexibility to adjust your work schedule to accommodate both U.S. and India-based teams and associates.
  • Knowledge of technical solutions and back-end systems

The Value You Deliver

  • This System Analyst will play a Mainframe Analyst in US.
  • The Outbounds Mainframe Analyst is a key member in Feedback Application in the Data Exchange Outbound Space.
  • While adhering to established processes and procedures, the Analyst will collaborate closely with all partners supporting some of the existing applications and bring in more efficiency while working on each of the applications.
  • Ensure the technology team builds the right software solutions and components to improve customer experience.
  • Facilitate flow of requirements from the business to the technology team.
  • Reduce requirements and design risk and resulting costs associated with rework and redesign.
  • Exercise a passion for keeping your knowledge up to date with the latest and greatest tech tools.
  • Help maintain a high-level of integrity in the team.
  • Take ownership and accountability for figuring out what needs to be done and ensuring the team delivers committed work.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.