Marketing & Communications
Senior Manager, WI Communications
- Boston, MA
- Merrimack, NH
- Smithfield, RI
Salary depends on a variety of factors including location and experience. Your recruiter will discuss with you.
Salary: listed in the job description
or discussed with your recruiter
Job Description:
Senior Manager, Workplace Investing Communications
Reports To: Director, Workplace Investing Communications
Location: Boston, Smithfield or Merrimack (preference for Boston)
The Role
We are looking for a dynamic individual to support communications strategies, develop content, and execute communication plans for Fidelity’s Workplace Investing (WI) Business. If you are passionate about contributing to high-impact communications programs, come join us!
As the Senior Manager of WI Communications, you will develop and implement strategic communications programs that support WI’s business objectives and align with Fidelity enterprise priorities. These communications will reach key stakeholders including associates, business partners and, in some cases, external audiences.
With your experience in strategic content creation and delivery, you will have the opportunity to serve as a trusted consultant to senior business leaders in WI. You will share best practices in executive communications, associate engagement, project management and change management, as well as work with leaders (and their teams) to develop content that aligns to business priorities.
You will also maintain a focus on measurement and impact to determine communications effectiveness. In addition, this role will help amplify Fidelity’s mission and strategy to WI associates.
Responsibilities include:
- Support executive communications, including drafting, proof-reading, formatting, and managing distribution to internal audiences.
- Develop original content for a variety of communication channels including Fidelity’s intranet, emails, video, social media, and more.
- Work across Corporate Affairs and with business partners to align communications and messaging, as appropriate, with other business units and enterprise strategy.
- Measure the effectiveness of all communications programs to include creation and assembly of monthly and ad hoc communications reports for the Workplace Investing communications team and senior management.
- Support Workplace Investing communications team by tracking upcoming communications and events.
- Partner across the Workplace Investing communications team to support internal and external events. Event support includes project management, content development, stakeholder management, and speaker preparation.
- Serve as a project manager capable of managing multiple and simultaneous projects, ensuring that all efforts meet Fidelity's high standards in the areas of accuracy, ethics, legal, and compliance.
- Additional responsibilities include managing and updating the Workplace Investing SharePoint site, managing the quarterly business results process with finance and sales teams, owning the email distribution process for senior leaders and tracking communication effectiveness, and other ongoing projects to support the business.
The Team
You will report to the Director, Workplace Investing Communications and be part of an incredible larger team – Leadership Communications – responsible for driving impactful executive engagement programs for Fidelity’s major revenue-generating businesses.
In turn, Leadership Communications is part of Fidelity Corporate Affairs. If you are looking to build a career journey in communications, Corporate Affairs is the place to be! Corporate Affairs gives you a great sense of what’s important across the whole company, and you will be surrounded by some of the industry’s best and most passionate communications professionals – all working together to use creative, strategic communications to address some of Fidelity’s biggest business opportunities and challenges.
The Expertise and Skills You Bring (Qualifications)
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field. Financial services knowledge preferred.
- 5-7 years of relevant experience as a communications professional.
- Very strong writing, editing and proofreading skills.
- Proven experience in developing and executing communications strategies across executive, internal, and external communications.
- Business-minded: ability to understand and articulate the function’s multi-year plan and align and prioritize high-impact communications for internal and external audiences.
- Ability to take complex concepts and distill them into compelling content for internal audiences, using new, creative and engaging ways across various media/channels.
- Ability to coach and consult with senior leaders and are comfortable giving frank, constructive feedback.
- Skilled at managing multiple and simultaneous projects, including working with partners to organize internal meetings, ensuring that all efforts meet Fidelity’s high standards.
- Proficiency in social media management and content creation tools.
- Understand the important role measurement and metrics play to demonstrating impact, value and guiding decision making.
- Can thrive in a fast-paced and nimble environment.
Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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This is my Fidelity
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Ongoing skills development and coaching opportunities.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Our Commitment to Diversity and Inclusion
"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments
At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.
Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.
These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.
- Over 22K employees participate in an affinity group.
- Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
- 74% increase in affinity group memberships over the last three years.
Giving Back to Our Communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,000 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
- Supported more than 300,000 unique charities around the world.
- Since its inception, more than $42 billion has been given to public charities.
