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Workplace Culture

Why Fidelity’s workplace culture and environment will surprise you for the better

Learn why and how Fidelity’s inclusive, supportive workplace culture and work environment will drive your career growth in financial services.
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If you’ve been thinking about making a job change, it’s time you considered Fidelity—whether you have financial experience or not. Fidelity offers an inclusive, supportive culture and work environment makes you feel welcome from day one, challenges you to keep learning and growing your skillset with a team that’s always ready to lend a hand, and offers best-in-class benefits and amenities to promote your health and well-being at work and at home. It’s why our employees love coming to work every day and stay with us for years, even multiple decades.

Key takeaways

  • There are many opportunities to explore and change paths, so you never feel stuck in any one role or position.
  • Associate business resource groups help you feel connected to like-minded associates while developing your leadership skills.
  • Investment in technology creates an environment of learning and experimentation.
  • You have a chance to be part of a supportive team dedicated to your career trajectory.

At Fidelity, we pride ourselves on crafting a culture and workplace you’ll love. That means making you feel welcome from the start in a workplace that fosters your best work with benefits that help you bring your A game, not just at work but at home too.

Here’s what you will find at Fidelity:

  • Inclusive, supportive culture
  • A challenging but fun workplace where you can grow
  • Best-in-class benefits and amenities.
  • A commitment to innovation
  • Accountable and accessible leadership team

At Fidelity, you’ll find a values-driven culture that invests in both individuals and teams for the long run.

“I love working at Fidelity and with my team,” says Melissa, a Fidelity associate. “I want to continue working for Fidelity for the remainder of my career.”

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An inclusive and supportive work environment is the hallmark of Fidelity’s culture

From the start, we work to make you feel like you’re a part of our bigger team, putting you at ease and helping you connect with your teammates. We’re intentional about making sure new hires feel integrated. We also encourage existing employees to reach out to new employees.

“When we have a new hire,” Melissa says, “we try to acclimate them to the team with a peer-to-peer partner who meets with them daily.”

That first day at a new job can feel like the first day at a new school, full of excitement and jitters. “I assumed that since many people have worked here for 15 or 20 years, they wouldn’t be as open to newer individuals coming in, but I got that wrong,” says Melissa. We know the value new employees bring to our culture and our future success.

“The culture is very inclusive, collaborative, and transparent,” says Alexis, a Fidelity associate. “Everybody’s super-friendly and wants you to succeed.”

“You really feel that everyone is driven and wants the best outcome for Fidelity and the project,” says Melissa. “When you’re working with people who are all trying their best, it makes you want to put your best foot forward.”

At Fidelity, we know challenges and setbacks are inevitable, which is why we are dedicated to each other.  “I truly feel my work is valued and that when I bring ideas to the table, my voice is heard, which fosters a safe environment and better idea generation and collaboration,” says Melissa.

Feeling heard and valued are core facets of psychological safety in the workplace, which can positively affect team innovation, performance, resilience, and learning.

Why Fidelity is the best place to grow your career

At Fidelity, you can explore new paths and opportunities whether you want to learn new skills or a new business unit or make a big pivot. We meet you where you’re at and help you get where you want to go, whether that’s learning a new coding language or developing your verbal communication skills.

“Fidelity really looks for great talent and then we ensure that talent is fostered and upskilled,” says Melissa.

We encourage associates to network and explore the various paths available to them. “You’re given plenty of opportunities to network. You could reach out to a manager of a different business unit, and they will be willing to set up a meeting with you,” says Alexis. “You’re not stuck where you are. You have a lot of different paths you can go down.”

Fidelity’s best-in-class benefits, amenities, and associate business resource groups foster a supportive work environment

“I’m just amazed by how well Fidelity takes care of us. Our benefits are world-class," says Lauren.

Whether it’s student-loan assistance, mental health support, family benefits, car rental programs, or discounts, our benefits go beyond the basics. Our amenities like on-site health and wellness centers, outdoor spaces, a cafeteria, and concierge services make coming to the office easy and communal. Fun events add surprise and delight to an otherwise average workday.

“Once we had Golden Retriever emotional-support dogs come,” says Alexis. “You could take a break and go sit with them and clear your head.”

Fidelity’s associate business resource groups help associates feel connected to one another, adding to that close-knit feel while helping them learn and develop as leaders. These groups give associates exposure to other employees they may not have a chance to work with every day. Groups promote cultural inclusion for all.

Fidelity is also committed to education and training associates. When you’re dedicated to learning and innovation, you’re more likely to welcome new ideas and solutions. That’s why we encourage continuous learning and upskilling. “Making sure we’re always tooled up is a big focus. We have to be up to date with technology as it changes,” says Lauren.

Find your Fidelity and an inclusive, supportive workplace culture

You deserve to work for a firm where you’re part of a team that values you and where you have the support you need to grow your career. That firm is Fidelity.

News for Fidelity job seekers. Get updates on potential job matches, along with handy tips for moving from applicant to employee, when you join Fidelity's Talent Network. Sign up now.

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