Senior Manager, HR Operations Business Analyst., Covington, KY

Senior Manager, HR Operations Business Analyst.

Published: Nov 10

ID: 2131168

Onsite

Experience Level

Senior Manager

Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

Be a part of the Fidelity Brokerage Human Resources Operations team! Our team is responsible for providing critical Operational and Workforce Planning to inform talent strategies and support the execution of strategic HR initiatives.

We are seeking a Senior Manager, HR Operations Business Analyst. This role blends business analysis, process improvement, program management, and strategic problem-solving capabilities to help our function scale, improve employee experiences, and deliver business outcomes. The ideal candidate thrives in ambiguity, can quickly evaluate evolving priorities, and partners effectively across both Business Unit and Enterprise HR, as well as Analytics, Finance, Legal, and business leadership teams. Rather than owning a single program area, this individual acts as a flexible leader and can be deployed to high-priority initiatives, operational challenges, and cross-functional projects as business needs evolve.

The Expertise and Skills You Bring

Bachelor's degree or equivalent with 6 plus years of demonstrated ability in program management, business analysis, HR operations, or related functions.
Proficient in Microsoft office, excel and powerpoint
Ability to navigate ambiguity and manage competing priorities.
Knowledge of HR systems and data management practices preferred.
Experience building business cases, decision frameworks, process maps, and executive presentations to translate business requirements into actionable solutions.
Proven ability to influence outcomes across teams without direct authority, and creating positive relationships with HR and Business Leaders to assess emerging priorities.
Strong experience in analyzing operational processes, workforce data, and program outcomes to identify practical, scalable improvement opportunities.
Lead continuous improvement efforts that enhance efficiency, compliance, service delivery, and employee experience.
Identify opportunities to automate, simplify, or standardize HR processes and practices.
Develop executive-ready communications, presentations, and status updates.
Serve as a trusted advisor on operational strategy, program governance, and execution planning.
Support annual planning activities, workforce initiatives, and strategic HR projects as needed.
Influence outcomes and decision-making discussions to align collaborators around priorities and trade-offs.
Flex between multiple workstreams and rapidly adapt to shifting business priorities.

The Team

The group you will work in is the Fidelity Brokerage Human Resources Operations and Workforce Planning team. This role is an important part of the team delivering high impact HR operations and business analysis support including employee movement, pay review cycles, associate experience, and other initiatives. You will partner with business partners and business leaders across several business units and functions such as Enterprise HR, Finance and Data Analytics, and will have the opportunity to broaden your HR skills to build a solid foundation, develop a network and a career at Fidelity.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Business Analysis

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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