Job Description:
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
The Head of Operational Risk for two critical business units – Fidelity Institutional and Green Pier, serves as a key business risk partner, actively engaged in all facets of running the functions. This includes oversight of day-to-day operations, support for new business initiatives, incident response coordination, and proactive tracking, escalation, and closure of issues. The role also contributes to technical and resource planning to ensure risk considerations are fully embedded in strategic and tactical decision-making. In addition, the role maintains continuous engagement with (L1-L3) level business partners by facilitating appropriate Risk Committees, driving effective governance, and ensuring timely escalation, transparency, and visibility of risk matters across the organization. The candidate is expected to routinely engage and maintains membership in L2 SMTs including COO – head of OSG, Head of Client Experience and Head of Capital Markets. Additional critical business partners include Compliance/AML, Product, and Legal.
The Expertise and Skills You Bring
- Own and maintain BU’s Operational Risk framework.
- Lead RCSA, Proactive Assessment, Control Testing and Readiness Assessment cycles. Define tolerance thresholds and escalation triggers in alignment with the enterprise-wise escalation policy.
- Identify key risks, evaluate inherent / residual risk levels, and validate control effectiveness. Identify risk gaps before product go-live.
- Oversee the 15c-3 regulatory Market Access Program.
- Maintain operational loss event and near-miss tracking as well as overarching emerging risk identification.
- Act as primary point of contact for operational risk topics in regulatory exams (SEC, FINRA etc.)
- Monitor evolving regulatory requirements and assess business impact.
- Provide ongoing feedback, structured development plans and stretch assignments to grow department talent.
Critical Experience and Competencies:
- Preferred is at least 15 plus years of relevant risk management experience in roles such as Risk Management, Internal and External Audit or Compliance.
- Deep understanding of the Brokerage Business including the trade lifecycle, Clearing, Custody, Prime Brokerage, Sec Lending and Cap Markets Trading.
- Regulatory fluency in Custody / Clearing / Prime space.
- Ability to operate at both – strategic and tactical levels including root-cause analysis to executive presentations.
- Ability to lead teams across locations and time zones maintaining cohesion and accountability.
- Series 7 / 24 (required or obtained within 90 days of hire)
The Team
This position is on the senior management team of the Risk organization that supports FI and Quantitative Risk business. We operate across a diverse set of functions, including analytics, technology, program delivery, and strategy, to provide insight and solutions that help identify, measure, and manage risk.
We partner closely with teams across Risk, the CFO organization, and other business units to deliver scalable, data-informed solutions. Our team is focused on outcomes and value, with a strong emphasis on improving efficiency, enabling better decision-making, and advancing the use of data and technology across the firm.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.