Hiring at Fidelity

Three paths to an entry-level job at Fidelity with career growth potential

You don’t need prior experience to have a great career in financial services at Fidelity. Learn how our entry-level jobs can steer you down the road to opportunity.

October 27, 2025 5 minute read

Breaking into the job market without experience can be tough, but Fidelity gives you multiple paths to a good career in financial services with ample growth opportunity. Start your career at Fidelity in customer service or test the waters via contract work through Fidelity TalentSource, our in-house team recruiting for temporary roles.

Key takeaways

Fidelity gives new job seekers a chance to break into finance without prior experience
Your skillset and interests can help you decide which route to take
Fidelity is a stable company in a growing industry with a positive reputation for taking care of associates

Since 2020, the economy and the job market have been turbulent and uncertain; both change on a dime. Add to that the fact that as a new job seeker you’re competing with an experienced workforce. It’s hard to even get a chance to prove yourself.

Fidelity knows that great talent needs a chance to flourish, especially when that talent is new. We’ll help you learn the skills you need to succeed and move forward in your career in a way that’s best for you, whether that’s going back to school, working in a new department, or going for a promotion.

When you work at Fidelity as an entry-level associate, you have plenty of career options and support. “You’re not stuck where you are. You have a lot of different paths you can go down,” said Alexis, customer relationship advocate.

Three of Fidelity’s job paths for entry-level candidates without financial experience

Believe it or not, you don’t need prior financial experience to work at Fidelity. That’s because we’ll train you in everything you need to know. Here are three entry-level job paths to landing a good career with ample opportunity at Fidelity.

Entry-level financial customer associate (unlicensed role)
Work in our massive Workplace Investing unit to help people prepare for their retirement and learn the ins and outs of 401(k)s as an entry-level financial customer associate. Workplace Investing has numerous career trajectories, including those for bilingual candidates who speak Spanish.

Our fully paid training and hands-on coaching means you’ll have the knowledge and support to feel confident and the tools you need to take the next step in your career. Learn more about the financial customer associate role here.
Entry-level customer relationship advocate (get licensed with Fidelity)
Working at a Fidelity call center is nothing like working at a typical call center. The work is fun, meaningful, and varied. “You’re not just taking calls. You’re really helping people who are trying to get into the market,” said Alhajie, wealth management service specialist.

Our fully paid, self-paced training lets you learn in a way that’s best for you so you can earn your licenses. You’ll have plenty of on-demand resources plus access to team leads and coaches who can help you on a one-on-one basis.

This is a great position for someone looking to transfer out of healthcare, social services, teaching, retail, or hospitality and into financial services. If you bring your emotional intelligence, we’ll help you with your financial intelligence. Learn more about working as an entry-level customer relationship advocate here.
Temporary and contract entry-level positions with Fidelity TalentSource
Whether you’re not sure you’re ready to commit to finance or Fidelity or you’re still in school and can only work part-time, temporary and contract work can be a great way to see what we’re all about. With Fidelity TalentSource roles across the firm, from technology to operations, human resources to compliance, there’s sure to be an opportunity that piques your interest and matches your skillset.

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Determine which entry-level Fidelity job path is right for you

Use this table to help you decide which entry-level career path at Fidelity is best for you.

Your skills/interests	Fidelity job path for you
Customer service Empathy Communication	Financial customer associate with Workplace Investing
Passion for technology Problem solving Technical skills	Customer relationship associate in regional call centers
Passion for technology Problem solving Technical skills	Temporary technology-related job through Fidelity TalentSource
Strong data and analytics skills Decision-making Reporting	Temporary finance-related offerings through Fidelity TalentSource
Project management Communication Organization	Temporary finance-related offerings through Fidelity TalentSource

Why you should work at Fidelity in an entry-level role

Fidelity remains a stable company with a positive reputation that invests in entry-level associates

Business and finance jobs are projected to grow faster than the average job through 2034, which helps foster job stability. As a private company, we’re not beholden to the whims of the marketplace, so we can plan for the long term.

Fidelity is committed to fostering an inclusive and welcoming workplace for everyone, especially entry-level associates. “The culture is very inclusive, collaborative, and transparent. Everybody’s super friendly and wants you to succeed,” said Alexis.

We know that work is just one piece of your life’s puzzle, which is why we invest in your well-being and help protect your work/life balance. “If you want an employer that truly cares about you, this is the place you can find that,” said Andrew, transition services help desk. “I’m a person first and an employee second. Fidelity really invests in that,” said Elara, principal architect, corporate technology group.

Fidelity offers regular associates, including entry-level employees, world-class benefits that go above and beyond the average employer, such as student loan assistance, mental health support, investment and concierge services, and so much more.

Here’s what regular associates have to say about our benefits:

Ryan: “The fact that Fidelity adds a little extra on top of what I pay on my student loans makes more of an impact.”
Elara: “The mental health benefit transformed how I show up at work.”

Temporary associates also receive benefits like medical insurance, paid sick leave, and contributing to a 401(k).

When you’re new to the workplace, having coaches and mentors nearby who can answer questions on the fly and walk you through projects shoulder to shoulder can help you get your bearings. When you’re on- site, you’ll have incredible amenities to keep you inspired, help you recharge, and stay healthy. Learn more here.

Find your Fidelity in an entry-level role with career growth

Work for an employer who wants you to grow and develop with the company; who sets you up to take the next step in your career; and who invests in you professionally and personally. Find your Fidelity with an entry-level role as a financial customer associate, customer relationship advocate, or temporary or contract associate.

Join our talent network to hear about regular entry-level role postings or join Fidelity’s TalentSource network to hear more about temporary opportunities.